terms & conditions
24/7 EMERGENCY TOWING
be informed
Payments must be made by EFT prior to collection. Proof of Payment can be forwarded to our email address.
Orders can only be confirmed on receipt of Proof of payment and receipt of all collection and delivery address.
Dates provided are based on best estimate at the time of quotation. Kindly allow 2-3 working days contingency on all long-distance dates.
Final collection and delivery times can only be committed on the day of collection /delivery respectively.
GIT only offered on vehicle insured by owners. GIT covers loss of load due to fire, hijacking, collision, overturning, subject to access payment of R5000.00 for the Clients account.
Personal items left in the vehicle will be transported at the client’s own risk and Cape Xcel Towing need to be notified of any items left in the vehicles. Please lock away and cover where possible.
Cape Xcel Towing will transport vehicle registration documents (eNATIS/log-books)- needs to be in a sealed envelope.
Cape Xcel Towing is not equipped to transport loos items (engines/ gearboxes/body panels). These can be either packed inside the vehicle at the client’s own risk or must be sent separately by courier.
Vehicles may not be covered during transport. Please also insure that the steering wheel, driver seat and controls are accessible.
Please ensure that at least one complete set of keys is given to the driver.
The vehicle must be ready for loading. Delays at either loading or delivery address may be charged at R350 per ½ hour standing time.
Vehicles listed as NON –RUNNERS MUST BE ON 4 wheels, mobile and accessible by an auto carrier (horse& trailer) or rollback for loading.
Where vehicles are listed as Runners, tyres must be inflated, battery charged, keys available – i.e vehicle can be started and driven onto the carrier without any additional assistance.
Cape Xcel Towing reserves the right to not load a vehicle if it is deemed unsafe to load due to oil, coolant or fuel leaks. 100% Cancellation fees may apply
No racing fuel may be left inside any vehicle- whether in the fuel tank or in loose cannisters.
Should it not be possible to load the vehicle due to damage or not being accessible, office must be notified prior to loading so that alternative arrangements can be made at an additional fee.
If we get a breakdown with our trailer we will use our own initiative to use an A-Frames to get your car to your destination
Unless specifically agreed in writing otherwise, the following are excluded from GIT cover: any vehicle older than 10 years, racing vehicles, accident damaged vehicles, nonstandard vehicles, built up or kit car.
Cancellations must be made in writing by the signatory of this booking form. Cancellation fees:
less than 12 hours prior to collection of vehicle -75% of total price quoted.
less than 24 hours prior to collection of vehicle -50% of total price quoted
refer a friend in distress and they will GET their
PRICE REDUCED BY 15%
fill in the form for instant assistance
- 071 494 9562
- info@capexceltowing.co.za
- Cape Town
- 24 hours a day, 7 days a week